Client Reviews for Custom Plush Innovations

We're fortunate to be consistently working with some really great clients and we're never more proud then when we receive a little kudos for a job well done.

Whether it be a small business, large business, book author or new toy inventor, we welcome any and all clients that have that same passion for custom plush as we do.

Thank you to our many clients who helped mold and shape our company over the years and thanks so much for all this wonderful feedback!

Agi Jagi Shop
Hi Jordan,

I hope you’re doing well! Of course I would love to leave a review for your wonderful company! Custom Plush Innovations was a dream to work with!! I am so happy with how my cotton candy Taetae plush dolls came out. It was such an amazing and fun experience to see artwork get turned into an actual doll. I honestly learned so much throughout the entire journey and loved every step of it. I’m hoping that other people will love the doll as much as I do and that they’ll sell out fast! Quote


Working with Custom Plush Innovations has been the best experience ever! They have provided me a way to bring a new experience to my customers! I am so grateful to have such high quality Chikkies created in such a short time! I will always be going to CPI for future projects! They went above and beyond my expectations! Quote
custom plush toy - KawaiiChikkie


custom plush toy - Rocky Media
Hi Jordan,

Thank you so much for checking in! Sorry for taking so long to get back to you. We're really happy with the quality of the plushes! They came out perfect! We don't have any need for more as of now, but if we do in the future, you'll be the first company we come to! Quote


Hey Jordan,

The plush BigFoots were really well received. We tied them to a marketing effort where if a customer wanted to take one home they had to show us their best “BigFoot ROAR!” on camera. The results were hilarious and it got a lot of attention in our booth. Video link here should summarize it nicely for you: Quote
Rupes USA Inc.


Shining Light Dolls
Hi Jordan!

I'd love to send you some photos- and I'm always happy to give a testimonial. Everyone LOVES their plushes- our customers are super happy- and they have instantly become one of our bestsellers. I'll attach a few photos here. Also- just checking to see if you received the email with all the info for the plush prototype we wanted to get started ASAP?”

Thanks so much! Chantal Quote


Hi Jordan! To answer your questions. I am VERY happy with my product. I plan during the Christmas holidays to do some charity work at the hospital for the sick children and give them a book and a horse. I can send photos from that and in May will be doing my official book launch in Hawaii at the Hawaii Book and Music Festival.

The horses I have sold or given out are a big hit so far...My design was executed well and I received great communication throughout the process. All my changes were executed and I was happy with the end love my Kuda and so do adults. I would definitely recommend Custom Plush Innovations and would work with your company again. Connie Quote
Kuda meets the Buddha


True Sky Credit Union
Hi Jordan

Thanks for reaching out. The kids loved the plushes! You guys did such a good job with the design. We are so excited to have them. We are waiting on the footage from the event from our ad agency. I’ll be sure to send you some photos through when I get them though! Below is a quote you can use: Custom Plush Innovations did an amazing job turning our mascot into a plush! Their team were so friendly and easy to work with. They were able to get our order here quicker than what we thought possible. Our members loved the plushes. Thank you Custom Plush Innovations! Quote


Good Morning Jordan,

I just wanted to let you know that my client at Via Capitale wrote me this morning, and she’s very happy about her plus toys J ! She likes this one even better then the last order, especially the plush that they use to produce this order… It’s very soft ! Thank you and have a nice day! Quote


I wanted to reach out today to share some of the feedback. Some of the comments have been "adorable" and "you managed to make a rat loveable and friendly". Thank you! Quote


You helped us with every element of the order from initial concept down to matching the Basketball team uniform. They arrived on schedule and are exactly what we ordered. I will definitely use Custom Plush Innovations again! Quote


Hi Jordan,

Experience with Custom Plush Innovations: I was impressed with the attention to timelines and how quickly quotes and prototypes were developed. The product was delivered on time and it seemed a priority to Custom Plush Innovations to ensure I received my shipment on time. This was very appreciated. Cheers, Jaime. Quote


Thank you for your follow up. Everything is great! We love Caramel and many of them are adopted! Espoir is there. Here are some photos! It was a great experience with Custom Plush Innovations. They show us a beautiful Caramel, to remember Joanna and Espoir. Quote


Claire Farrell - Mount Saint Vincent University
You held our hand and kept us informed throughout the whole project and I am truly grateful to you. Quote


The bears arrived on Wednesday. We are very pleased with them and their quality. Thank you for everything you did to expedite this for us! It was sincerely appreciated. Sincerely, Kim Quote
Kim Grieve - Shuswap Hospice


Travis Graham - Nickel Days
I would also like to add that I am very impressed and satisfied with everything. You are an unbelievable company to deal with. Thanks again, Travis Quote


The custom plush toys Custom Plush Innovations designed for us are always big hit at trade shows. Jordan and his team designed and produced promotional items supporting our marketing strategy with a fun and distinct approach. Quote
Pierre-Paul Lemyre - Leuxm


Linda Turcotte - Canadore College
Thanks Jordan for all your hard work with the Panther plush toy. Quote


My experience with Custom Plush Innovations has been awesome. Great service and easy to work with! Absolutely please post away on Facebook. Thank you! Quote
Andrea Laycock - Chilliwack Chiefs


Pierre Plourde - George Street Middle School
Our experience with Custom Plush Innovations has been a positive one – everything from the designing the bears to ordering – shipping/receiving is a very user friendly process… and for our school a great memento of our school mascots! And we are currently doing three things with our Bears – Prizes and rewards for Positive Persons Initiative, Gift for Guests, Selling for our Global George (fund raising for charities) Quote


Hi Jordan,we received the bags and they look amazing. Thank you for all your work on those. I have been working a maternity leave position that is now coming to an end. Michelle Toner will be your new contact. It has been great working with you. Quote
Jennie Walker - Keyano College


Serge Proulx - Baie Comeau Drakkar
Allo Jordan, Beau travail de precision. Travail professionnel et production d'une réplique parfaite de notre mascotte. Have a nice day. Quote


I enjoy working with Custom Plush Innovations, great customer service and quality products!” Quote
Gail Scott – Sheep Lady Designs


Porter Airlines
Michael Macaulay – Porter Airlines
Jordan, The custom plush Mr Porter toys are being well received. Thank you. They look cute, and that is exactly what they were supposed to be. Michael Quote


Jordan and the Custom Plush Canada team beyond exceeded our expectations, as did the product. We had ordered a plush toy in the likeness of a dog from a famous cruelty case in Windsor, who became a symbol of animal welfare and justice in our community. They were to raise funds for our Cruelty Investigations department. Custom Plush Innovations patiently worked with us until the prototype was exactly as we wanted, and they made sure they arrived in time for our holiday campaign. The toys sold out so fast, we have already put in a second order, and wish we'd ordered more! They got media coverage in all the local media outlets, were featured in the local Windsor Life Magazine, as well as on The Dodo website and Good Morning America! Thank you Custom Plush Innovations, for helping us with one of our most successful campaigns to date! Quote
Emma Truswell – Windsor Humane Society
Windsor Humane Society


Life Happens
Jenny Chen – Life Happens
Hey Jordan, Sorry for the delay, I received the boxes a few days ago, and I did an inventory count just in case :] Hi Jordan, Sorry for the late reply, I got pretty swamped last week and weekend. The seals made their first debut at the con and they did great! A lot of people loved squishing them and some were taken home :)!

I have attached some pictures I took so far, I'm hoping to take more in the future when I get the chance.

It was a pleasure working with you too! Thank you for making Tonyseal look so cute and squishy! Cheers, Jenny Quote


Jordan, We did get them and everyone loves them as always! Thanks again for all your hard work! Quote
Mike Johnston – Erie Otters
Erie Otters


OPP Youth Foundation
Avery Bassett – OPP Youth Foundation
Thanks Jordan. The bears have arrived and they look FANTASTIC!!! Quote


Hi Jordan,

We had an amazing experience working with Custom Plush Innovations. Their team was able to successfully bring our idea to life, and we are more than impressed with the level of quality and detail shown on each of our plushies. A big thank you to Jordan for communicating with our team from start to finish, and ensuring that our order was shipped on time for our event. We highly recommend Custom Plush Innovations and will be ordering from them again!

I will make sure to send photos in the near future once they’re on display. And will also be in contact with you about future orders.

Thanks again for all of your help! Quote
Evan Chang – Regency Auto
Regency Auto


District School Board of Niagara
Kim Yielding – District School Board of Niagara
Hi Jordan:

We LOVE our plush Barkleys! We won’t be using them until the end of January, but when we do, I will be sure to send you a few pictures. Quote


Hi Jordan, Just wanted to say thanks - the GO Transit bears have been a big hit! Thanks again for all your patience and hope to work together again soon! Quote
Zdenka Jasura – GO Transit


Gwyneth Jane Page - Author of "The Travel Adventures of PJ Mouse"
Hello Jordan, thank you for getting PJ Mouse made for us and keeping in touch during the process. It was a good experience, which we will repeat at some point in the future.

Your attention to detail during the prototype phase, the quick turn around, and arranging to split the shipment between North America and Australia made the whole transaction easy for us. (And much more professional overall compared to one of your competitors that we used last time!)

I have deposited a certified cheque into your account for the outstanding balance. Kind regards. Quote


Hey Jordan,

The product is doing well for us and is helping us grow our mascot brand by associating the knights with kids at a very young age. Custom Plush Innovations created a solid representation of our mascot, with very little to work with, to overall help us improve the relationship with our mascot and fans. Let me know if you need anything else. Cheers, Carter Warwick Quote
Carter Warwick - London Knights


Euge Leung – Puglie Pug
Hey Jordan, Sorry for the delay, I received the boxes a few days ago, and I did an inventory count just in case :]

Thank you SO much for being on this adventure with me, sorry if it was stressful at times. The Puglies turned out amazing (there's only about 3-4 that have their tails not-sewn, but that's fixable on my end). Thank you and your company for all your hard work, fingers crossed they sell out fairly well/fast, and I can re-order soon :] Definitely have been spreading Custom Plush Innovations to all my creator friends :] All the best, and looking forward to Monstercat. Cheers Quote


Hi Jordan,

All is going well! We had a great experience working with Custom Plush Innovations in coordinating the manufacturing of our puppets. Our previous experience trying to get these manufactured directly overseas was a nightmare and so we really appreciated the single point of contact and the start to finish service provided by Custom Plush Innovations. We will certainly consider Custom Plush Innovations again for future custom plush needs. Quote
Darrel Nadeau – Canadian Centre for Child Protection


Helen Campbell - Yogabugz
Working with Custom Plush Innovations was a wonderful experience from start to finish.I reached out to a few Canadian companies, looking for guidance in best steps to take in creating my vision in the YogaBugz line.

Their immediate feedback with step-by-step guidance went above and beyond what I anticipated. Communication was clear and concise and when I began to stress about launching a new product, their words of encouragement were instrumental in helping me see it through to the end. The end product is amazing and I could not be happier. It was wonderful to find a company that exceeded my expectations in customer service, product development and social media! Thank you Custom Plush Innovations, for making our dreams a reality. Quote


Hi Jordan, I got all the boxes today. They look very good :-)). We’re going to give them out for free to our New Patients that are children (less than 9 years old) when they come for their dental appt. Thank you again for a great service and great product. It has been a pleasure working with you. Yasaman. Quote
Yasaman Garakani – Smile Dental Centre


Willliam Faust – Top Shelf Fun
Working with Custom Plush Innovations was literally a dream come true! They skillfully handled the process of creating the perfect prototype, manufacturing my product, and even delivery of my final plush (and everything else in between - which is a lot more than you think). Communication couldn't have been better whether it was via e-mail updates or phone calls. Even with such an attention to detail to every aspect of bringing my plush to life, you would be very hard-pressed to find better pricing or a nicer company to work with. I couldn't be happier - thank you! Quote


Hi Jordan,

I'm very pleased with the stuffed toys. I appreciate you working so hard and sticking to this project. We have our very first Highland Game Festival next weekend and I know the toys will be a big hit. I hope to double my order next time. Thanks again, Billie Quote
Billie Smith – McTavish the Naggis


Tanya Lamb - Swift Current Broncos
Hi Jordan,

The back packs are going over splendidly! I'll have a more accurate answer after Christmas because I've heard a lot of people saying they will be purchasing one for the child as s gift!The stuffed Charlie is always a big hit, I will change the eye colour in the next order but over all your products are great! Take Care, Tanya Lamb Quote



Everything is well spend with Custom Plush Innovations.The service was impeccable and you have answered our questions and our requests for corrections. The most difficult was the fact that the exchanges be done by mail because they do not have in English. Thank you for the service and delivery respected. Merci. Quote
Nancy Gagne – City of Drummondville


Melissa Veregin - Spirit of the North Healthcare
The bears were great. Only feedback would be that a few masks with our logos on them were sewn on upside down, so we were not able to flip them. Other than that the experience was great. Thank you for your help! Have a great day. Quote


The custom plush toys CanaBears designed for us are always big hit at trade shows. Jordan and his team designed and produced promotional items supporting our marketing strategy with a fun and distinct approach. Quote
Pierre-Paul Lemyre – Lexum


Sensor Tech Canada - Tori-Jane Lambert
Good afternoon, Jordan !

Our little bats are a hit! We love them and our customers enjoy them as well. I have attached three photos of Echo. We use Echo to get word out for our company, Sensor Technology, Ltd, he is our mascot! The first photo is Echo and the C.E.O of our company, Niru Somayajula in Halifax, NS. The second, Echo travelled to Vancouver. And the third photo, Echo is in New Orleans! We bring a few samples of Echo to our Trade Shows and provide them to potential customers. Echo can be found on Instagram at EchoTheSensorBat
Thank you so much for business, we truly enjoy them. Quote